Troubleshooting
Solutions to common technical and wallet-related issues in Vortex.
⚙️ Swap Manager Issues
Problem: Swap Manager not loading, crashing, or freezing. Solution:
Switch to Phone Layout in Settings. It performs better with large wallet bundles.
If the layout option is missing, run
/startthen/hometo reinitialize the UI.
Problem: Wallets show 0 SOL in Swap Manager but have funds. Solution:
Switch from WORTH SOL view to SOL view to show actual wallet balances.
Problem: Only dev wallet shows up in Axiom/Photon, not other buys. Solution: This is a visual limitation of external explorers. Photon shows more accurate activity than Axiom, especially for bundled launches.
🔁 Sniping, Buying & Manual Actions
Problem: Only some sniper wallets bought during launch. Solution:
Most likely due to front-running. Vortex auto-pauses snipes for safety.
Use Launch + Bundle + Snipe for safer landing or increase your tip amount.
Problem: You selected wallets to buy, but nothing happened.
Solution: Make sure the amount field is not 0. Type 9999 to buy the full balance (minus 0.03 SOL for fees).
Problem: Wallet shows balance but can't buy/sell. Solution: Ensure the wallet has at least 0.03–0.05 SOL for transaction fees.
Problem: Vortex shows "Operation Timed Out" error. Solution: This usually happens during heavy traffic or node issues. Retry with smaller amounts or wait for a backend update. If SOL is stuck in a wallet, use the private key provided by the bot to import the wallet into Phantom and manually retrieve your funds.
🧾 Disperser, Mixer & Wallet Export
Problem: Hard Disperse funds stuck. Solution: Scroll up in the Telegram chat to find the disperser wallet’s private key, import it into Phantom, and manually transfer funds.
Problem: Mixer didn’t complete all transactions. Solution: Import the Mixer wallet private key and send the leftover funds manually.
Problem: Can't import private key / error: "not valid base58 string." Solution:
Make sure there are no extra spaces or line breaks.
Click the private key directly to copy it cleanly.
Import it into Phantom > Add Wallet > Import Private Key.
🧠 Mistakes, Misunderstandings & UI
Problem: Wallets sold instead of buying. Solution: You likely misclicked or left "amount" as 0. Always double-check which button you are pressing.
Problem: UI too confusing to use properly. Solution: Use the following tools:
Problem: Referral not applied.
Solution: Referrals are fixed the moment you type /start. Use a fresh Telegram account if you want to change it.
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